Terms of service

This website is managed by Acqualaï. Throughout the site, the terms "we", and "our", "our", "our" refer to Acqualaï and the products it owns. Acqualaï manages this Site, including all information, tools and services available from it to the user, provided that the user accepts all the terms, conditions, policies and notices reported here. By visiting our site and / or purchasing something from us, you commit to our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies mentioned below. These Terms of Service apply to all users of the site, including but not limited to users who are suppliers, customers, merchants and / or collaborators. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools that are added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and you have given us your consent to allow any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose or, in using the Service, violate the laws of your jurisdiction (including, without limitation, copyright laws). A breach or breach of any of the Terms will result in immediate termination of the Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You agree that your content (excluding payment information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when being transferred over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without express written permission from us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if the information made available on this site is not accurate, complete or up to date. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not up to date and is provided for reference only. We reserve the right to change the contents of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - CHANGES TO THE SERVICE AND PRICES The prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We will not be liable to you or any third party for any changes, price changes, suspension or termination of the service. SECTION 5 - PRODUCTS Some products may only be available online via the website. These products may have limited quantities and are subject to return or exchange only according to our return policy. We have made every effort to show the colors and images of our products that appear in the shop as accurately as possible. We cannot guarantee that the display from your device is accurate. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We can exercise this right in various specific cases. We reserve the right to limit the quantities of all products we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information or other material purchased or obtained from you will meet your expectations or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel the quantities purchased per person or per order. These restrictions may include orders placed by or with the same customer account, the same credit card and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we will notify you by contacting you on the email / billing address / phone number provided when placing your order. We reserve the right to limit or prohibit orders which, in our sole judgment, appear to be placed by resellers, resellers or distributors. You agree to provide complete and accurate purchase information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed. For more details, please see our returns policy. SECTION 7 - OPTIONAL TOOLS We may provide you with access to third party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools without warranties, representations or conditions of any kind and without any endorsement. We assume no liability arising out of or relating to your use of optional third party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are aware of and agree to the terms on which the tools are provided by the relevant third party vendors. In the future, we may also offer new services and / or features through the website (including the release of new tools and resources). Such new features and / or services will also be subject to these Terms of Service. SECTION 8 - THIRD PARTY LINKS Some content, products and services available through our Service may include third party materials. Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for any third party materials or websites or for any other third party materials, products or services. We are not liable for any damages or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with third party websites. Please review carefully the third party's policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party. SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, information is submitted to us (for example contest entries) or without our request, we are sent creative ideas, suggestions, proposals, plans or other materials, online, by e-mail, postal mail or otherwise ( referred to as "comments"), you agree that we may, at any time, without restrictions, modify, copy, publish, distribute, translate and use on any type of media what is forwarded to us. We are not and will not be required (1) to keep any comments in confidence; (2) pay compensation for any comments; or (3) to respond to any comments. We may, but are not obligated, to edit or remove content that we deem in our sole discretion to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that infringes a party's intellectual property or these Terms of Service. You agree that your comments will not infringe any third party right, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise illegal, offensive or obscene material, or will contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You cannot use a fake email address, pretend to be someone other than you, or otherwise mislead us or a third party as to the source of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility for any comments posted by you or by third parties. SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change / update information or cancel orders if any information in this regard is incorrect, at any time and without notice (including after placing the order). SECTION 12 - PROHIBITED USES In addition to other prohibitions set forth in the Terms of Service, you may not use the site or its content: (a) for any illegal purpose; (b) to solicit others to perform or participate in any unlawful act; (c) to violate any rule, law or ordinance; (d) to infringe our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, denigrate, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that could affect the functioning of the Site; (h) to collect or track the personal information of third parties; (i) for spam and phishing (j) for obscene or immoral purposes; (k) to interfere with or circumvent the security features of the Site. We reserve the right to discontinue use of the Service or any related website for violating prohibited uses. SECTION 13 - DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY We do not warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results that may be obtained from the use of the service are accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice. You expressly agree that your use or inability to use the service is at your sole risk. Under no circumstances is Acquazzurra Suncare responsible for any damages, losses or claims of any kind, deriving from the user's use of the service or products purchased through the Site. SECTION 14 - APPLICABLE LAW These Terms of Service and any separate agreements on the basis of which we provide the Services to the user are governed and interpreted in accordance with Italian law and the Court of Piacenza is competent for all disputes. SECTION 15 - CHANGES TO THE TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our Site. It is your responsibility to periodically check our Site for any changes. Your continued use of or access to our Site or Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. SECTION 16 - CONTACT INFORMATION All questions about the Terms of Service should be sent to ciao@acqualai.com. TERMS AND CONDITIONS OF THE KLARNA SERVICE Who is Klarna? Klarna is a Swedish payment service provider that takes responsibility for user payments. Klarna is the simplified payments provider for over 200,000 online stores. So far, more than 85 million customers around the world have trusted Klarna with their payments. How does the "Pay in 3 installments without interest" option work? "Pay in 3 installments without interest" allows you to defer the cost of your purchase in 3 equal payments. Payments for each installment will be automatically charged to the debit or credit card indicated at the time of payment. The first installment will be charged when the order is confirmed by Acqualaï and the second and third installments will be 30 and 60 days later, respectively. You can always monitor your payment schedule in the Klarna app. Who is entitled to the "Pay in 3 installments without interest?" To use the "Pay in 3 installments without interest" option, you must be at least 18 years old. Although the "Pay in 3 installments without interest" option is widely advertised, is subject to the financial circumstances of the user. By choosing to take advantage of the "Pay in 3 installments without interest" option, our analysis will not affect the user's credit rating. How can the chances of being accepted for the "Pay in 3 installments without interest" option be increased? Klarna is unique and offers the option "Pay in 3 installments without interest" "based on a number of factors such as order value, order history and item availability. If you are over 18, you can increase your chances of using the "Pay in 3 installments without interest" option by making sure you provide your full name and accurate address, as well as use your address for shipping. registered billing. All orders are individually reviewed. Just because the user has used the "Pay in 3 installments without interest" option previously does not mean that he will be offered to use it for each order; and, if the option i has been denied previously, it does not mean that it will be denied for all future orders. What must the user provide when making a purchase? If you want to make a purchase with Klarna using the "Pay in 3 installments without interest" option, you will need to provide your phone number, email address, current billing address and a credit card number. debit or credit. The mobile number is required in case we need to contact the user. All communications will be sent by email. It is very important that the correct data is provided to us, otherwise the payment schedule and any order updates may not arrive. Will a credit search be carried out against the user? Klarna can make so-called undocumented requests (or soft credit searches) which have no effect on the credit score and are visible only to the user and Klarna, but are not visible to other credit institutions. Neither Klarna nor Acqualaï carry out credit searches against the user that could affect your credit score. Why is the "Pay in 3 installments without interest" option not accessible to everyone? Although the "Pay in 3 installments without interest" option is widely advertised, it is not always available to everyone. The "Pay in 3 installments without interest" option is automatically generated by algorithms that depend on a number of factors including the address, the cardholder data, the order total, the online store, the history of previous orders and the availability of the item. What payment options are available with Klarna? Payments for the installments of the "Pay in 3 installments without interest" option will be automatically charged to the debit or credit card indicated at the time of payment. The first payment will be charged when the order is confirmed. The second and third installments will be charged respectively 30 and 60 days after the first installment. You can always monitor your payment schedule in the Klarna app. What happens if the order is canceled or returned? As soon as Acqualaï accepts the cancellation or return, Klarna will cancel any future scheduled payments and also refund any amount due. The return will be immediately visible in the Klarna app. What happens if the order is not paid? Klarna will try to debit the payment for the installments of “Pay in 3 installments without interest” at Acqualaï to the debit or credit card indicated at the time of payment. If it is not possible to debit the payment on the due date, Klarna will make a second attempt to automatically debit the payment two days later. If this attempt is unsuccessful, Klarna will issue a statement for the entire outstanding amount which will become payable 15 days later. Klarna will communicate the payment deadline two days before attempting to redeem it and it will always be possible to monitor the due date in the Klarna application. If you do not pay on time using the "Pay in 3 installments without interest" option, your credit score will not be affected. The user was asked to go to the Klarna site. It's correct? You can view all Klarna purchases and payment schedules in the Klarna app or by logging into Klarna.com/uk. Are the user's payment details safe? Your payment details are processed securely by Klarna. No card data is transferred or held by Acqualaï. All transactions take place with connections secured by the latest industry security protocols. Is it possible to pay before the due date? Yes. Just go to the Klarnba app or go to the Klarna.com/uk website and pay in advance. The payment has been successful? Klarna will send an email notification and a push notification from the Klarna application when a payment is due and when it has been successfully collected, or in the unlikely event that the payment is not successful. If a payment has been made but no confirmation of payment has been received, it will always be possible to check the status of the order and payments in the Klarna app or by accessing the website www.klarna.com/uk What happens to the user's account statement after the goods are returned? Once Acqualaï has received the return (partial or total) and the user has received the confirmation of receipt, Klarna will send an account statement with an updated payment plan in the case of a partial return. With a full merchandise return, we will refund all payments received and cancel all future scheduled payments. The user can always monitor the status of his order in the Klarna app. The user has received the account statement but has not yet received the goods. In the event that the goods have not yet been received, call Acqualaï to check the status of the order and its delivery. You can also contact Klarna Customer Service so that we can postpone the payment due date or put the order on hold in the Klarna app pending delivery. The user has canceled his order. How long will it take before I get my refund? As soon as the store has registered the cancellation or return, the refund will be processed within 5-7 business days. The user has requested a refund, how will it be made? Refunds will be made to the debit or credit card that was originally given at checkout. The user has not received any email relating to his account statement or payment details. You can access the Klarna app or the website www.klarna.com/uk, where you can find all orders and scheduled payment information. How can I contact Klarna if I have additional payment concerns? See the Klarna app or the Klarna Customer Service page for a full list of frequently asked questions, contact numbers and live chat.